thank you so much for all your support this year. we are taking a much needed break from december 22, 2021 - january 3, 2022. all orders placed in the mean time will resume shipping january 3th. thank you for understanding + allowing us this time with our families.
wishing you the coziest holidays | g+i
all orders placed 12/22 and prior, have shipped or been locally delivered. All orders placed after 12/22 will ship resuming 1/3/2022.
consider purchasing a e-gift card HERE or check out a local g+i stockist HERE
we are so very sorry that you still have not received your order yet. unfortunately, due to covid and the holiday rush, they are experiencing delays unlike ever seen before. we promise if there was a way to speed this up, we would. here are some things to do before contacting USPS or us (there probably is not anything we can do to help, except wait):
we plan to have a 1-2 business day shipping turn-around time, plus transit times which will vary.
*please keep in mind that shipping carries will be overloaded with packages this season, and we cannot control what happens after we hand it over. we only have the same tracking information as you do, and cannot change the delivery address once shipped.
yes! our warehouse has open shopping hours mon-thursday 9-3 (friday by appointment only) until 12/21
address: 1925 elm hill pike
if you do not see your answers here, please email us at hello@goldandivy.com